AirHelp takes 35%. We charge $19.99 flat.
Covers flights to/from Europe & the UK — including US, UK, Australian & Canadian passengers.
Enter your flight number and date. We look up the live delay data and check eligibility against EU261 or US DOT rules — in under 3 seconds.
One flat fee. No percentage cuts. AirHelp charges 35% of your payout — on a €600 claim that's €210 just for their service. We charge $19.99 regardless.
Within 90 seconds, a formal legal claim letter lands in your inbox as a PDF — plus the direct Customer Relations address for your specific airline. No hunting for where to send it.
€600
~$645 / £515
Maximum under EU261 / UK261
$19.99
~£16 / €18.50
Flat fee — vs AirHelp's 35% cut
90s
Letter delivered
To your inbox after payment
Based on EU Regulation 261/2004, UK261, and US DOT 14 CFR Part 259/250
🇺🇸 US passengers
✓ Covered: Any flight departing a European or UK airport. Transatlantic flights on European carriers (Air France, Lufthansa, KLM, British Airways, etc.) arriving into Europe.
✗ Not covered: Domestic US flights on non-European airlines.
🇬🇧 UK passengers
✓ Covered: All flights departing any UK airport (Heathrow, Gatwick, Manchester, Stansted, etc.) under UK261 — the UK's retained version of EU261.
✗ Not covered: Flights arriving into the UK on a non-UK/EU carrier from a non-EU/UK origin.
🇦🇺 🇨🇦 Australian & Canadian passengers
✓ Covered: Any flight departing a European or UK airport. Flights to Europe on European or UK carriers (Qantas codeshares on BA, Air Canada on Lufthansa, etc.).
✗ Not covered: Domestic flights within Australia or Canada.
🇩🇪 🇸🇪 🇩🇰 German, Swedish & Danish passengers
✓ Covered: All flights departing German, Swedish, or Danish airports under EU Regulation 261/2004. Fully covered — this regulation was written for you.
✗ Not covered: Nothing — EU261 applies to all carriers from your home airports.
Escalate to your country's National Enforcement Body (NEB). In the UK it's the CAA, in the EU each member state has one. This is free and airlines are legally required to cooperate. A list is available at the European Commission website.
Weather events, air traffic control strikes, security incidents, and political instability can qualify. Technical failures, crew shortages, and overbooking do NOT — the airline is liable regardless. Our letters address this distinction directly.
Yes. US DOT rules (14 CFR Part 250) cover involuntary denied boarding on US routes. Cancellations on US routes now require automatic refunds under the 2024 DOT final rule. We generate letters for both.
EU261 claims are typically valid for 2–6 years depending on your country (UK: 6 years, Germany: 3 years, France: 5 years). We recommend filing as soon as possible. Our tool accepts dates up to 3 years ago.