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Wizz Air flight compensation — claim up to €600

Was your Wizz Air flight delayed by 3+ hours, cancelled, or overbooked? Under EU Regulation 261/2004 (and the UK retained version), you may be owed up to €600 (~$645 / ~£515). We generate the formal demand letter, pre-addressed to Wizz Air Customer Relations, for a flat $19.99. AirHelp would take 35%.

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Compensation amounts

  • €250 — short-haul (under 1,500 km)
  • €400 — medium-haul (1,500–3,500 km)
  • €600 — long-haul (over 3,500 km)

Per passenger, regardless of ticket price.

Wizz Air customer relations

Wizz Air Customer Relations, Wizz Air Hungary Ltd, Laurus Offices, Könyves Kálmán körút 12-14, Budapest 1097, Hungary

Email: customerrelations@wizzair.com

Your letter ships pre-addressed to this department.

Common Wizz Air excuses — and why they usually fail

  • “Technical issue” — per Wallentin-Hermann (C-549/07), routine technical faults are not extraordinary.
  • “Crew shortage” — operational decisions are within the carrier's control. Not extraordinary.
  • “Bad weather” — only valid if the weather actually grounded the specific aircraft. Often misused.
  • “Voucher offered” — vouchers do not extinguish your statutory cash entitlement under Article 7.
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Wizz Air compensation FAQ

How much compensation can I claim from Wizz Air?

€250 (short-haul), €400 (medium-haul), or €600 (long-haul) per passenger, where the flight was delayed 3+ hours, cancelled with less than 14 days' notice, or you were denied boarding due to overbooking.

How long does Wizz Air take to respond?

Typically 30–90 days when presented with a formal claim letter that cites the regulation and a 14-day deadline. If they refuse or ignore, you escalate to the National Enforcement Body of the departure country.

What if I already complained to Wizz Air and they refused?

A formal demand letter that cites Article 7, addresses the “extraordinary circumstances” defence with case law, and sets a 14-day deadline carries far more weight than a customer-services complaint. Many claims that are refused informally settle once a formal letter is sent.